Each year, every provider submits current documents and fee disclosures. We review services, fees and conflicts, and your committee decides to Retain, Monitor or Replace.
Ownership, staff, systems and pricing shift over time. A yearly review turns monitoring from a good intention into a routine, and leaves a record that it happened.
Current documents and disclosures from every provider.
Each provider reviewed across four areas, against benchmarks.
Your committee reviews the findings and decides for each provider.
Open items tracked to resolution before the next cycle.
Service-level results, errors, response times and participant complaints.
The all-in cost, how it is paid, and how it compares with peer ranges.
Ownership changes, staff turnover and new compensation arrangements.
Whether the provider still matches the plan's size, complexity and needs.
Findings for each provider, a decision recorded with the information it was based on, and follow-ups tracked to resolution.
Services and fees were found reasonable.
Something needs follow-up, with an owner and a date.
The committee starts a search.
Because we're independent of your advisor, we can run that review with no stake in the outcome.
Put a recurring review of every service provider on the calendar, and keep it there.
See how your plan's fees compare with peer ranges, and document the committee's review.
We'll show you where Perseptiv fits.